Misty Rainwater

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    5 comments  ·  Adobe InDesign: Bugs » Others  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve seen this issue happen when you have the same Font already installed on your machine.

    So you may try going to where your Fonts are installed on Windows machine – (Control panel > Fonts) and uninstall/remove the Fonts that you are unable to Sync from Adobe Fonts.

    Hopefully, the problem should get resolved.

    Adobe InDesign team

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    Misty Rainwater commented  · 

    I too am having the same issue. I have the Lato family installed but when opening a file from my co-worker it shows not synced and will not allow to sync even though I am logged into Creative Cloud and Adobe !! Help!! It wants to change a whole catalog of verbiage to a default font!!!

    Misty Rainwater supported this idea  · 

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