Misty Rainwater

My feedback

  1. 5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Adobe InDesign: Bugs » Others  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve seen this issue happen when you have the same Font already installed on your machine.

    So you may try going to where your Fonts are installed on Windows machine – (Control panel > Fonts) and uninstall/remove the Fonts that you are unable to Sync from Adobe Fonts.

    Hopefully, the problem should get resolved.

    Adobe InDesign team

    An error occurred while saving the comment
    Misty Rainwater commented  · 

    I too am having the same issue. I have the Lato family installed but when opening a file from my co-worker it shows not synced and will not allow to sync even though I am logged into Creative Cloud and Adobe !! Help!! It wants to change a whole catalog of verbiage to a default font!!!

    Misty Rainwater supported this idea  · 

Feedback and Knowledge Base