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Misty Rainwater

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  1. Critical : can't sync fonts from Adobe

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    5 comments  ·  Adobe InDesign: Bugs » Others  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We’ve seen this issue happen when you have the same Font already installed on your machine.

    So you may try going to where your Fonts are installed on Windows machine – (Control panel > Fonts) and uninstall/remove the Fonts that you are unable to Sync from Adobe Fonts.

    Hopefully, the problem should get resolved.

    Adobe InDesign team

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    Misty Rainwater commented  · 

    I too am having the same issue. I have the Lato family installed but when opening a file from my co-worker it shows not synced and will not allow to sync even though I am logged into Creative Cloud and Adobe !! Help!! It wants to change a whole catalog of verbiage to a default font!!!

    Misty Rainwater supported this idea  · 

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