Skip to content

Anonymous

My feedback

1 result found

  1. 38 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    54 comments  ·  Adobe InDesign: Bugs » Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello All,

    We have concluded our investigation into the issue and found that the issue is specific to few versions of MacOS 10.14.×.
    As a part of our investigation we had reached out to many of you, where many of you have confirmed that the issue gets resolved after upgrading to MacOS 10.14.5.

    Note:
    If you are NOT using MacOS 10.14.5 and still facing this issue, please upgrade your MacOs to 10.14.5 version.
    In case you continue to face the same issue after the upgrade, you may reach out to us at sharewithid@adobe.com.

    For any other problem related to packaging workflows please create a new thread.

    We are closing this thread for now.

    Thank you for your patience all this while.

    -InDesign Team

    An error occurred while saving the comment
    Anonymous commented  · 

    I have the same problem when my stupid IT person upgraded to Mojave while I was away, I am unable to package Indesign files where I use 2019 Indesign CC or 2018 v13.1

    I have the latest 2019 CC packages on my laptop using High Sierra and I have no issues.

    So when is this going to be fixed, as I don't want to have to manually collate my files, we aren't living in the early 2000s...

Feedback and Knowledge Base