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Richasaurus

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  1. InDesign CC2019 - blank control panel

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    75 comments  ·  Adobe InDesign: Bugs » UI/UI Scaling  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

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    Richasaurus commented  · 

    Hi all,

    Not sure where we are in relation to the blank control bar issue, however I have been given the following by Adobe as a workaround until the new upgrade (which is soon) appears.

    You have 2 choices.

    1: is the BETA version which people apparently have below and can be accessed here: https://www.adobeprerelease.com/

    2: change the filename and follow the instructions - in the following location:
    C:\Users\UserName\AppData\Local\Adobe\InDesign\Version 14.0-ME\en_AE\Caches and
    rename "InDesign SavedData" as "InDesign SavedData_bk"

    Version 2 has successfully worked for our staff. Thanks.

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