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Susan Lovelock

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  1. InDesign CC2019 - blank control panel

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    75 comments  ·  Adobe InDesign: Bugs » UI/UI Scaling  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

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    Susan Lovelock commented  · 

    11/2/18 - I am still getting the blank control panel after re-install, clearing cache, etc. I'm not the admin of our account so I don't want to download the new build referred to in this thread by admin Ravi Kiran. I know that it's a big question, but when do you believe that this issue will be fixed?

    Susan Lovelock supported this idea  · 

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