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    Hello All,

    We have concluded our investigation into the issue and found that the issue is specific to few versions of MacOS 10.14.×.
    As a part of our investigation we had reached out to many of you, where many of you have confirmed that the issue gets resolved after upgrading to MacOS 10.14.5.

    If you are NOT using MacOS 10.14.5 and still facing this issue, please upgrade your MacOs to 10.14.5 version.
    In case you continue to face the same issue after the upgrade, you may reach out to us at

    For any other problem related to packaging workflows please create a new thread.

    We are closing this thread for now.

    Thank you for your patience all this while.

    -InDesign Team

    An error occurred while saving the comment
    Jonathan commented  · 

    I'm having the same issue packaging up ANY files.

    MacBook Air running latest OSX with the latest InDesign

    Some files are stored on a qNap NAS device, some are local but I every time I click on package my inDesign freezes and then I have to restart OSX Finder as well to get my computer working again.

    This is unacceptable in a professional application used EVERY DAY. I literally can't do my work – I can't package document up for print. I have documents with hundreds of links and its not feasible to go through my computer and server to find every image and collate them into one folder manually to send artwork to printers. Considering the cost of your professional software this isn't something that should be happening at all. I understand there are errors with releases but this is a critical part of many designers workflow.

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