Anonymous
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Hello All,
We have concluded our investigation into the issue and found that the issue is specific to few versions of MacOS 10.14.×.
As a part of our investigation we had reached out to many of you, where many of you have confirmed that the issue gets resolved after upgrading to MacOS 10.14.5.Note:
If you are NOT using MacOS 10.14.5 and still facing this issue, please upgrade your MacOs to 10.14.5 version.
In case you continue to face the same issue after the upgrade, you may reach out to us at sharewithid@adobe.com.For any other problem related to packaging workflows please create a new thread.
We are closing this thread for now.
Thank you for your patience all this while.
-InDesign Team
Anonymous supported this idea ·An error occurred while saving the comment An error occurred while saving the comment Anonymous commentedI can't make packages from my MAC with Indesign 2019!!! Help
I'm having a similar problem with Mojave 10.14. I'm on the current version of InDesign CC 13.1 and unable to collect a document without crashing InDesign. I'm packaging from the network to my desktop. I tried moving the files to my desktop and relinking so the document isn't linked to the network and was able to package correctly with no issues. I'm also using dedicated storage hosted on a Mac server.