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tuna ekici

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    Hello All,

    We have concluded our investigation into the issue and found that the issue is specific to few versions of MacOS 10.14.×.
    As a part of our investigation we had reached out to many of you, where many of you have confirmed that the issue gets resolved after upgrading to MacOS 10.14.5.

    If you are NOT using MacOS 10.14.5 and still facing this issue, please upgrade your MacOs to 10.14.5 version.
    In case you continue to face the same issue after the upgrade, you may reach out to us at

    For any other problem related to packaging workflows please create a new thread.

    We are closing this thread for now.

    Thank you for your patience all this while.

    -InDesign Team

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    tuna ekici commented  · 

    After upgrading Mojave, while collecting linked files, InDesign freezes and does not respond. Waited 2 hours but still no result. Tried different files and locations such as a windows server, desktop or external hard drive, still no clue. It was working properly with High Sierra.

    If another Adobe app Such as Illustrator is open during the process, it also does not respond and cannot be force shutdown even in cmd+option+esc window. And also makes Finder to freeze too.

    tuna ekici supported this idea  · 

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