Scott Heit
My feedback
1 result found
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I lost all Save, Save As, Undo functionality (everything is grayed out). To save my work, I have to export as an IDML .
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130 votesAs part of the investigation into the cause of this issue, we personally reached out to many of you over email. We have so far heard from only some of you.
Of the responses we have received, the conclusion we’ve come to is:
This issue was intermittent, happened once during the course of work but somehow got resolved and has not happened again. This issue can’t be reproduced now.Over a period of time, this thread has not thrown any fresh clues on why this issue seems to occur randomly for some and then seems to resolve itself. So we’re closing this thread.
However, even though we’re closing this thread, if you again run into this issue any time on a consistent basis, please report it here on UserVoice (in a new thread) with supporting assets like:
A) a test file,
B) detailed steps to replicate the issue
C) any…An error occurred while saving the comment Scott Heit supported this idea ·
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This issue just started happening to me today. I have been working in CC 2018 for a few months with no issue but this afternoon while working on a file the Save, Save As and Undo features stopped working. I was trying the keyboard shortcuts, but then noticed that even going to File and Edit those options are grayed out. Please help!