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Lynn

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    CLOSED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread…

    An error occurred while saving the comment
    Lynn commented  · 

    Hi, I too had the same issue with the little beach ball holding everything up when working in InDesign.

    I tried a few things, but the one thing I think has definitely worked is turning off the Adobe Cloud file syncing. I think it tries to keep up with Every change you make so creates a lag. Anyway worth a try.

    Go to adobe cloud symbol in menu bar. Click on the three dots to the right and click Pause File Syncing. I do think I needed to restart Indesign for it to come into effect for some reason. All the best.

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