Anonymous
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2 votesAnonymous
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8 votes
Thank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:
1. Does it happen with the latest InDesign version 14.0.1 ?
2. Is it document specific or happens with all the documents?
3. Does it happen with Swatches panel only or all other panels while expanding ?
4. Have you added any extra swatches or it happens with the default swatches ?
5. Please specify your Platform, OS version and InDesign version.A short video depicting the issue will be very helpful.
An error occurred while saving the comment An error occurred while saving the comment Anonymous
commented
Hello there,
Swatches show inconsistently between the swatches palette and the view from the control panel along the top. The swatches palette does not show any new colors and sometimes not even existing colors. I can only access the colors through the control panel. I have the palette set to show all swatches but it won't. I've tried switching preferences to see if that helps, but more colors disappear. The control panel swatches is the only place accurately displaying my documents swatches. It happens with every Indd file — new and older. I've tried restarting the computer — doesn't help. I am on Mac OS High Sierra and all of my Adobe apps are up to date. I much prefer using the palette on the side verses having to go to the control panel all the time so if someone knows something that would fix it — I would greatly appreciate it!
Anonymous
supported this idea
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I feel like I answered all or at least most of your questions initially in my submission to Adobe to begin with (though it appears for some reason they edited down my original submission above?). Seems like the update has fixed this issue for me.