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Kristen Munro

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    CLOSED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread…

    An error occurred while saving the comment
    Kristen Munro commented  · 

    I am working in windows 10 with Indesign 2018 13.1 and I have the same issue most commonly after placing illustrator eps files in my Indesign file. Performance drops significantly and the more complex the illustrator eps (ie. gradients, details, etc) the worse it is. It is very frustrating when you go to select a box and it takes 5 seconds then another 10 seconds to move it after it finally selects. I can't work like this. Adobe you need to fix this ASAP!

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