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Dean Cook

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  1. Error Code 4 / Fehler Code 4: for not damaged documents

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    62 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    Dean Cook commented  · 

    Phew! Resetting preferences (Mac: Shift+Control+Option+Command) as you open InDesign has helped but, for the first time since CS2, I cannot trust the program that file integrity will remain. Still doesn't resolve one magazine that cannot be opened due to a 'database error'.

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    Dean Cook commented  · 

    ...and five minutes later. YES, it has happened to me too! (Error code 4). Two separate systems happening at identical times. What the hell.

    Dean Cook supported this idea  · 
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    Dean Cook commented  · 

    My colleague has encountered two documents encountering error code 4. Both magazines nearing completion. We are FURIOUS and concerned the work is lost. We have backed-up, but even an old back-up file is doing the same. All files are local. What is the solution please Adobe? I am now concerned my system will do the same. We're both running Mac OS X High Sierra, 10.13.4, InDesign CC 13.0.1.

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