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Ian

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  1. I lost all Save, Save As, Undo functionality (everything is grayed out). To save my work, I have to export as an IDML .

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    218 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    CLOSED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    As part of the investigation into the cause of this issue, we personally reached out to many of you over email. We have so far heard from only some of you.

    Of the responses we have received, the conclusion we’ve come to is:
    This issue was intermittent, happened once during the course of work but somehow got resolved and has not happened again. This issue can’t be reproduced now.

    Over a period of time, this thread has not thrown any fresh clues on why this issue seems to occur randomly for some and then seems to resolve itself. So we’re closing this thread.

    However, even though we’re closing this thread, if you again run into this issue any time on a consistent basis, please report it here on UserVoice (in a new thread) with supporting assets like:
    A) a test file,
    B) detailed steps to replicate the issue
    C) any…

    An error occurred while saving the comment
    Ian commented  · 

    I was able to reproduce the issue by following these steps precisely in this order:

    1) Double click on a text box
    2) Select all text (by pressing Command + A) and deleting it
    3) Attempt to Undo by pressing Command + Z

    After step 3, the Undo command failed and the text didn't reappear in the text box. It was at this point I noticed undo was greyed out along with all save functions.

    Once I discovered this, I closed my document (losing changes). The issue was there again after re-launching the InDesign app. After spending some time working in the app, the issue seemed to have disappeared while working with text and undoing. I still can't use the regular Save function, though; the only option available right now is "Save As...", which I -am- able to use to use to write over/replace the original INDD file.

    An error occurred while saving the comment
    Ian commented  · 

    Me too! I'm working on a project for school and InDesign won't let me undo or save. This just started happening now. PLEASE fix this!!!

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