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Penny Dalton

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  1. I lost all Save, Save As, Undo functionality (everything is grayed out). To save my work, I have to export as an IDML .

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    218 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    CLOSED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    As part of the investigation into the cause of this issue, we personally reached out to many of you over email. We have so far heard from only some of you.

    Of the responses we have received, the conclusion we’ve come to is:
    This issue was intermittent, happened once during the course of work but somehow got resolved and has not happened again. This issue can’t be reproduced now.

    Over a period of time, this thread has not thrown any fresh clues on why this issue seems to occur randomly for some and then seems to resolve itself. So we’re closing this thread.

    However, even though we’re closing this thread, if you again run into this issue any time on a consistent basis, please report it here on UserVoice (in a new thread) with supporting assets like:
    A) a test file,
    B) detailed steps to replicate the issue
    C) any…

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    Penny Dalton commented  · 

    Same Issue, Save etc. function greyed out, can only export as Idml. Undo, Redo etc. functions all greyed out too.

    Wacom Intuos Art, Latest Driver Installed (was using previous driver with Yosemite, didn't work either hence the update.)
    MacOS High Sierra 10.13.3 (was in Yosemite, updated as per suggestions in other forums and still no luck.)
    CS6
    - No not trying to drag-drop from bridge, don't use bridge at all.
    - No the file did not come from an older version.

    Seems to happen when there is a Wacom Tablet Driver Installed.
    Updated operating System as suggested in other forums, as it was suggested that the Wacom Drivers were having conflict with CS, seems to have worked for 2 days, now it's happening again! Incredibly frustrating, bought a tablet to make my process more streamlined, not being able to save work certainly throws a spanner in that plan, uninstalling software and putting the tab aside becoming monotonous too.

    Please advise when these issues have been fixed. Thanks.

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