To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
Adobe InDesign Team
An error occurred while saving the commentSpencer commented
Same problem here. I try to change the font of text that's already in my document and it just reverts back to Times New Roman in my font picker dropdown. I try to change the font when creating a new section of text before or after creating the font space and it again reverts back to Times New Roman. Multiple times InDesign also just flat-out crashes on me.
I am using InDesign CC, latest updates have been applied from just a few days ago.