Michael Lupo

My feedback

  1. 14 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Adobe InDesign: Bugs » Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.2) which contains some stability fixes. If you are not already on 14.0.2, then we recommend you to update to latest version.

    If you still face a crash issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/in/indesign/kb/submit-crash-reports.html )

    Also, start a new thread providing the necessary information to reproduce the crash and send the
    information to santalwa@adobe.com as well.

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

    Michael Lupo commented  · 

    When scrolling through my document (101 Pages) while in the overprint preview. I've had the program crash.
    It doesn't completely crash but all my pages are blank and the computer is locked. When I restart the computer and then Restart Indesign (at least 10 minutes) my document reappears but not in the overprint preview. It has happened to me 4 times in 3 weeks. I'm running windows 7 professional with service pack 1, an Intel i-5 3.10 ghz, 8 gig of ram on a 64 bit.. Another problem I'm having with Indesign is when I open a document from my recent documents sometimes the latest document also opens.

Feedback and Knowledge Base