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alexandre bezu

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    As part of the investigation into the cause of this issue, we personally reached out to many of you over email. We have so far heard from only some of you.

    Of the responses we have received, the conclusion we’ve come to is:
    This issue was intermittent, happened once during the course of work but somehow got resolved and has not happened again. This issue can’t be reproduced now.

    Over a period of time, this thread has not thrown any fresh clues on why this issue seems to occur randomly for some and then seems to resolve itself. So we’re closing this thread.

    However, even though we’re closing this thread, if you again run into this issue any time on a consistent basis, please report it here on UserVoice (in a new thread) with supporting assets like:
    A) a test file,
    B) detailed steps to replicate the issue
    C) any…

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    alexandre bezu commented  · 

    i use a Wacom Intros PT S, apparently no updates available.
    Mac OS 10.11.6 El Capitan
    Works on many settings (printers/mail accounts/servers…too many risks of disfunctioment while very busy
    CC2017 : can't update because of others machines that won't be able to use my files - save as idml won't be manageable.
    Don't use Bridge but copy paste frequently vectorial object from ai to indd.
    Happens on brand new documents.

    alexandre bezu supported this idea  · 
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    alexandre bezu commented  · 

    InDesign CC2017 sometimes saving options are unavailable.
    I need to export as an .idml to keep my work going on…

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