Mandy Fortuna

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    218 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    As part of the investigation into the cause of this issue, we personally reached out to many of you over email. We have so far heard from only some of you.

    Of the responses we have received, the conclusion we’ve come to is:
    This issue was intermittent, happened once during the course of work but somehow got resolved and has not happened again. This issue can’t be reproduced now.

    Over a period of time, this thread has not thrown any fresh clues on why this issue seems to occur randomly for some and then seems to resolve itself. So we’re closing this thread.

    However, even though we’re closing this thread, if you again run into this issue any time on a consistent basis, please report it here on UserVoice (in a new thread) with supporting assets like:
    A) a test file,
    B) detailed steps to replicate the issue
    C) any…

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    Mandy Fortuna commented  · 

    Was the Wacom tablet the issue with this problem? It would explain why I've experienced this problem off-and-on for the last 7 years or so.

    An error occurred while saving the comment
    Mandy Fortuna commented  · 

    Yes, I have a Wacom art tablet connected to my laptop and monitor. The driver is up-to-date.
    I'm using OS X El Capitan, ver 10.11.6
    No, I'm not using Bridge at all.
    No, the file I was working on did not come from an older version of InDesign.

    Mandy Fortuna shared this idea  · 

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