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Max Wang

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  1. Scroll bar disappears in Pages panel, swatches panel,Layers panel and background task panel loses its boxes on the right.

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    77 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while. The fix of the issue is now part of InDesign’s latest update, Id 13.1

    Update your InDesign through Creative Cloud app to Id 13.1

    Thanks,
    Abhinav

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    Max Wang commented  · 

    Continued from last post. I don't think the brand of the external display matters (I have several display of various make). It's just the resolution and scaling.

    For my 4K laptops, if you stick to 1920x1080 resolution (which means wasting the extra money for the 4K display). There will be no problem with the external display. But once you cannot resist the temptation to set resolution to 4K, and accidentally opened InDesign. It's fucked.

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    Max Wang commented  · 

    1. I'm having this problem for a very long time(ever since I entered 4k display). I used to have a Lenove Y50 (2014) with 4k 3840x2160 display, I have connected to a external monitor with 1920x1080 resolution. I'm currently using ThinkPad P50 with 4k 3840x2160 display, and a docking station connected to 22' Dell 1920x1080 monitor. Both have experienced the problem.
    The DPI scaling is tricky. When I use the laptop alone, I will have the resolution set to 4K and 200% DPI scaling. When I have the external monitors, I will have the resolution set to 1080p and 100% DPI scaling to match the external monitors. (because windows cannot do two scaling at the same time)
    2. both monitors are working.
    3. you can still scroll it ( I'm not so sure since I've fixed it, or you cannot scroll at all). The problem is there are always pages cannot be seen. Tucked beneath the window. So you cannot access the final couple of pages.
    4. It doesn't go away at all. It just happens when you are using 4K display and external monitors, and it stays like that, forever.
    5. I don't how exactly this is triggered. Since it can only be triggered once. Then the scrollbar is fucked forever. But I know that if you are just using 4K display laptop alone is fine. But when you are swiching between 4K and 1080p with a external monitor, there is this problem.

    Max Wang supported this idea  · 

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