Timon Royer
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11 votes
Hi,
Thank you for reporting the issue. It is currently under investigation.
—
Adobe InDesign Team
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Timon Royer
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Timon Royer
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This bug is CRITICAL and completely halts our small business workflow.
IMPACT ON OUR BUSINESS:
Project Blocked: Current client materials (InDesign docs with linked assets) on Synology NAS (DSM 7.2, SMB3) now show as "damaged" or fail to package/export in InDesign 21.2 under macOS Tahoe 26.2.
Files Were Fine: These exact files opened/packaged perfectly until late 2025 (InDesign 20.x + macOS 25.x).
No Workaround Viable: Local copies defeat NAS collaboration; AFP deprecated; Synology Drive Client doesn't fix packaging errors. We're losing days of production time daily.
Adobe Support (Grp-idfile) confirmed files "irreparable" but ignored SMB root cause. This affects every NAS user in creative workflows!
Please prioritize a fix in 21.3 – our revenue depends on it!