Timon Royer
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We believe the issue may have been resolved with the release of macOS 26.4, as confirmed by one of the customers in this thread. Could you please confirm whether the issue has also been resolved for you after updating to macOS 26.4?
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Timon Royer
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This bug is CRITICAL and completely halts our small business workflow.
IMPACT ON OUR BUSINESS:
Project Blocked: Current client materials (InDesign docs with linked assets) on Synology NAS (DSM 7.2, SMB3) now show as "damaged" or fail to package/export in InDesign 21.2 under macOS Tahoe 26.2.
Files Were Fine: These exact files opened/packaged perfectly until late 2025 (InDesign 20.x + macOS 25.x).
No Workaround Viable: Local copies defeat NAS collaboration; AFP deprecated; Synology Drive Client doesn't fix packaging errors. We're losing days of production time daily.
Adobe Support (Grp-idfile) confirmed files "irreparable" but ignored SMB root cause. This affects every NAS user in creative workflows!
Please prioritize a fix in 21.3 – our revenue depends on it!