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1. InDesign newer than 20.3 and newer freezes on some documents from 19.X.X

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   0 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Please send the following information to santalwa@adobe.com :

   • Reproducible Steps – What were you doing when InDesign froze?
   • Video recording of the issue
   • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
   • Please provide spindump report, follow these steps:

   1. Open Activity Monitor: Go to Finder > Applications > Utilities > Activity Monitor.
   2. Select the Process: Locate the frozen or lagging application and click on it.
   3. Generate the Report: Click the gear icon in the Activity Monitor window and choose Spindump
   4. Save the Report: Click "Save" to store the spindump file on your system.

   —

   Adobe InDesign Team

   Artur shared this idea  ·  May 12, 2025