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  1. [ID-4260604] InDesign with Typeface app is going in Protective Shutdown on document close

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    19 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2025(v20.3.0.060). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

    —

    Adobe InDesign Team

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    Chris commented  · 

    Hi all,

    I’m running InDesign 2025 (v20.2.0.36) on macOS 15.3.2 (Apple Silicon). I’ve experienced a repeat crash which seems to happen either at launch or while interacting with a document.

    I’ve attached the crash log for reference, but the key info is:
    • Crash type: SIGSEGV (Segmentation fault: 11)
    • Exception code: 0x0000000000000000
    • Crash location: Document Actions → Command::DoImmediate(short)
    • Main thread: crash happened in the dispatch queue: com.apple.main-thread

    From what I can see, it looks like InDesign is crashing during a document-level action, possibly linked to a plugin or corrupted document element. There are also multiple background threads referencing PlugPlugOwl, TypeKit, and VulcanMessage, so there may be extension or font-related interference too.

    Here’s what I’ve already tried:
    • Launching in safe mode (holding Shift) — still crashes
    • Resetting InDesign preferences — didn’t help
    • Validated fonts using Font Book — no issues flagged
    • All updates are installed, both macOS and InDesign

    Would love some help identifying the root cause, or advice on further diagnostics.

    Thanks in advance!

    Chris supported this idea  · 

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