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Michael Vinson

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  1. [ID-4257184]InDesign 2025(v20.0) Performance issues: Delay or beach balls on basic operations

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    117 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    Thank you for reporting the issue. We are currently investigating the issue and updated the status in the Uservioce thread. However, the issue is still not reproducible in-house and we need additional information

    1. Screenshot of Memory usage while the issue is observed
    2. Is the "Contextual Task bar" shown? If yes, Disable it from "Window->Contextual Task bar"
    3. Please follow the below steps for InDesign 20.0.1.32 and InDesign PR 20.1.0.28 on Macintosh
    • Open Terminal in full screen mode
    • Drag the InDesign application on terminal (e.g. "/Applications/Adobe\ InDesign\ 2025/Adobe\ InDesign\ 2025.app/Contents/MacOS/Adobe\ InDesign\ 2025")
    • Copy the logs when you start facing the slowness in a text(.txt) file. Share the file with us at sharewithID@adobe.com.

    —

    Adobe InDesign Team

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    Michael Vinson commented  · 

    I've had this issue ever since first downloading the newest InDesign. It will work as normal for maybe a few actions to start and then rainbow wheel after rainbow wheel of lag trying to do the most basic functions (copy and pasting both inside program and from something like Acrobat or Word, scrolling, typing, drawing shapes, moving objects, etc.). The delay is usually 1-2 seconds, sometimes upwards of 5.

    I've followed my Activity Monitor when the issue occurs and the reading under "% CPU" will usually jump up somewhere between 50-85% with the rainbow wheel spins. For comparison, I also watched the Activity Monitor while working in a file in InDesign 19.5.1 (no issues), and it would stay consistently between 20-30% during all the same actions.

    I've tried
    -uninstall/reinstall of Indesign 20.0.1
    -"Reset Preferences on Quit” under InDesign-Preferences-General,
    -closed Indesign and held down cmd opt ctrl and shift at next startup to get question to reset preferences, selected “Yes” as application started up
    -Renamed ~/Library/Caches/com.adobe.indesign and ~/Library/Preferences/Adobe InDesign (added “old” to the end of each as noted on Adobe Community site) and restarted application

    None of these have solved this problem sadly.

    Indesign 20.0.1
    MacBook Pro with Apple M3 Max Chip
    OS - Sequoia 15.1

    Michael Vinson supported this idea  · 

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