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Andrew Johnson

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  1. [ID-4257184]InDesign 2025(v20.0) Performance issues: Delay or beach balls on basic operations

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    126 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    Thank you for reporting the issue. We are currently investigating the issue and updated the status in the Uservioce thread. However, the issue is still not reproducible in-house and we need additional information

    1. Screenshot of Memory usage while the issue is observed
    2. Is the "Contextual Task bar" shown? If yes, Disable it from "Window->Contextual Task bar"
    3. Please follow the below steps for InDesign 20.0.1.32 and InDesign PR 20.1.0.28 on Macintosh
    • Open Terminal in full screen mode
    • Drag the InDesign application on terminal (e.g. "/Applications/Adobe\ InDesign\ 2025/Adobe\ InDesign\ 2025.app/Contents/MacOS/Adobe\ InDesign\ 2025")
    • Copy the logs when you start facing the slowness in a text(.txt) file. Share the file with us at sharewithID@adobe.com.

    —

    Adobe InDesign Team

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    Andrew Johnson commented  · 

    As everyone's reported here, this update is exceedingly frustrating in how slow it works. Any fixes/workarounds only work momentarily before again running into the spinning wheel with almost every click. What I've discovered lately is that this occurs any time I click outside of the INDD window (ie to copy/paste, open a file, check an email etc). However, if I'm able to stay inside INDD it works properly with no issue. This is not a fix, and not a sustainable workflow, but if you're able to dump all your text into your INDD doc, then save/quit and reopen, you can then work uninterrupted if you stay within your doc (and not click outside of it). Again, not ideal or sustainable, but works if you're in a pinch / on deadline as most of us are. Cannot express how frustrating this update is to work with.

    Andrew Johnson supported this idea  · 

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