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Marius

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  1. 2 votes

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    Marius shared this idea  · 
  2. 126 votes

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    Hi,

    Thank you for reporting the issue. We are currently investigating the issue and updated the status in the Uservioce thread. However, the issue is still not reproducible in-house and we need additional information

    1. Screenshot of Memory usage while the issue is observed
    2. Is the "Contextual Task bar" shown? If yes, Disable it from "Window->Contextual Task bar"
    3. Please follow the below steps for InDesign 20.0.1.32 and InDesign PR 20.1.0.28 on Macintosh
    • Open Terminal in full screen mode
    • Drag the InDesign application on terminal (e.g. "/Applications/Adobe\ InDesign\ 2025/Adobe\ InDesign\ 2025.app/Contents/MacOS/Adobe\ InDesign\ 2025")
    • Copy the logs when you start facing the slowness in a text(.txt) file. Share the file with us at sharewithID@adobe.com.

    Adobe InDesign Team

    Marius supported this idea  · 

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