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Dani Bratton

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    Many internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.

    We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.

    We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, either submit the crash report(Refer to Submitting crash reports) to us or Contact Adobe support.

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    Dani Bratton commented  · 

    Every time I try to open Adobe InDesign it blows out and won't open.

    If I delete all preferences it will open. ONCE. I tried launching it in safe mode and that didn't work either. This is a brand new install of an Ventura 16" Macbook Pro M1 Pro Max chip.

    I uninstalled and then reinstalled the software. Did not help.

    I deleted all the preferences. Opened once. Quit the software, wouldn't open again.

    Photoshop, Illustrator, Acrobat, and Bridge all work fine. InDesign does not.

    Dani Bratton supported this idea  · 

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