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Manuel Kendler

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  1. InDesign crashes/freezes on launch all the time

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    73 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    Fixed via KBDoc  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Many internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.

    We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.

    We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, either submit the crash report(Refer to Submitting crash reports) to us or Contact Adobe support.

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    Manuel Kendler commented  · 

    Adobe InDesign 18.5 | Windows 11
    Working in a company.
    Since the last Update 2 from our collueges have freeze while starting or closing Adobe InDesign.
    Already tried older version, clean fonts, temps and caches.

    Task-Manager shows this (screenshot)
    Nothing from the CEPHtmlEngine solutions in Adobe worked.

    Someone has a idea?

    Manuel Kendler supported this idea  · 

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