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Timo S.

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  1. 34 votes

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    Timo S. commented  · 

    We are still waiting for feedback of our customers when they have installed 19.4.

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    Timo S. commented  · 

    Please give some feedback.
    We got an ascending number of customer requests, which have imense more workload to do because of this issue.

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    Timo S. commented  · 

    This is still ongoing at our side, when could we expect a solution of your survey?

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    Timo S. commented  · 

    This is still ongoing at our side, too.

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    Timo S. commented  · 

    Hello.
    Again, a week passed without any response.
    Please consider giving us any feedback.

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    Timo S. commented  · 

    Another week has passed without further information.

    This is still ongoing.

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    Timo S. commented  · 

    There is still no response form Adobe either here or in other forums about this issue.
    Again, please give any feedback.

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    Timo S. commented  · 

    Thank you for your Info, Benjamin.
    I'm still waiting for pdf files exported with version 19.2 at our customers.

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    Timo S. commented  · 

    @Mike:
    Thank you for guiding me there, I posted this issue on their bug discussions.

    But there also I haven't gotten any response so I demanding feedback further on until this is solved.
    Manual redistill have to be only a temporal workaround.

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    Timo S. commented  · 

    We have continuous issues relayed from our customers in newspaper printing industry.
    Please give some feedback to let us keep our customers informed about the status of this issue.

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    Timo S. commented  · 

    We still have to take workarounds for this issue, which are tedious and impracticable for our customers.
    Please give an update on your progress fixing this soon.
    This is still ongoing.

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    Timo S. commented  · 

    A merry new year to you all.
    Please give an update on your progress fixing this soon.
    This is still ongoing.

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    Timo S. commented  · 

    This is ongoing for another week since my last comment.

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    Timo S. commented  · 

    Another week has passed without further information.
    This is still ongoing.

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    Timo S. commented  · 

    Another week has passed without response from Adobe-Support.

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    Timo S. commented  · 

    Dear Adobe-Support.
    This is still ongoing.
    Can you presume when you have a solution ready?

    Kind Regards.
    Timo

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    Timo S. commented  · 

    Thank you, for your update.

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    Timo S. commented  · 

    I haven't recieved any feedback since 27th October 23.
    This issue is still ongoing and causes problems.

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    Timo S. commented  · 

    Today another two weeks past without any response either here or me personally.
    Our customers have to check every imposed sheet for faulty pdf exports and are not willing to continue this procedure without any perspective.
    Their workflow is supposed to be fully automated form input of the pages to exposing sheets on thier CTPs.
    This is ongoing too long without any feedback.

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    Timo S. commented  · 

    I regularly calm down our customers from international newspaper industry since end of Juli 23.
    We can only offer the manual workaround to redistill their corrupted sheets after they manually revision them or got complaints from thier customers.
    This is ongoing from version 18.4 to version 19 with minimal response of the actal state at Adobe.
    A week after the first posting form Viet Lu Adobe demanded example files which were provided form several sides. After that no feedback until oct. 13 when the status of this issue changed to "under revision".
    I monitiored several other postings in this forum which called similar problems and noticed also minimal feedback there.
    From the reactions of Adobe, they doesn't seem to notice or aren't able to get the impact of the problem for several different fields of business.
    I personally am tired of getting no response and can only convey dissatisfying answers to our customers.
    Which benefit brings a feedback forum without feedback?

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    Timo S. commented  · 

    InDesign 2024 (Version 19) was published on 10. oct.
    There isnn't any mention which could help with this issue.
    Please give us some feedback about the new version.

    Timo S. supported this idea  · 
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    Timo S. commented  · 

    When will we get more information?
    This issue still persists.

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    Timo S. commented  · 

    Please give any kind of feedback to this issue.

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    Timo S. commented  · 

    I send you a link to our customers indd files on 05. Sep.
    Did you get it?

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    Timo S. commented  · 

    Hello.
    We see, an overall problem of InDesign which concerns various workflows in printing.
    I will update my comments weekly to let Adobe know that this topic have to be solved.

    Best regards.
    Timo

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    Timo S. commented  · 

    Hello Ravi.

    The update to Version 18.5 didn't resolve the problem.
    Momentarily our workaround is to redistill corrupt pdf files which solve the issue of not appearing after imposing but imply other issues regarding image quality.

    I got the *.indd files from our customer.
    How can I share you the link directly?

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    Timo S. commented  · 

    I've just asked our customer to share the indd files.
    How could I send you the Link directly if I got them?

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    Timo S. commented  · 

    We also expierience similar issues at some customers who export corrupted pdf files without any Error-messages for newspaper print. Sadly there is no pattern, which pages are missing. But the issue exists also since Version 18.4

  2. 1 vote

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    Timo S. commented  · 

    Can you check if those equations are exported correcly in version 18.3?
    There is an ongoing issue with missing parts of indesign files in exported pdf files since July 2023.

  3. 4 votes

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    Timo S. supported this idea  · 
  4. 2 votes

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    Timo S. supported this idea  · 
  5. 4 votes

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    Timo S. supported this idea  · 
  6. 5 votes

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    Timo S. supported this idea  · 
  7. 7 votes

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    Timo S. supported this idea  · 
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    Timo S. commented  · 

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