Timo S.
My feedback
6 results found
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24 votes
We apologize for the delay in getting this issue fixed.
We're still working on finding a fix for it.
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Adobe InDesign team
An error occurred while saving the comment An error occurred while saving the comment Timo S.
commented
Thank you, for your update.
An error occurred while saving the comment Timo S.
commented
I haven't recieved any feedback since 27th October 23.
This issue is still ongoing and causes problems.An error occurred while saving the comment Timo S.
commented
Today another two weeks past without any response either here or me personally.
Our customers have to check every imposed sheet for faulty pdf exports and are not willing to continue this procedure without any perspective.
Their workflow is supposed to be fully automated form input of the pages to exposing sheets on thier CTPs.
This is ongoing too long without any feedback.An error occurred while saving the comment Timo S.
commented
I regularly calm down our customers from international newspaper industry since end of Juli 23.
We can only offer the manual workaround to redistill their corrupted sheets after they manually revision them or got complaints from thier customers.
This is ongoing from version 18.4 to version 19 with minimal response of the actal state at Adobe.
A week after the first posting form Viet Lu Adobe demanded example files which were provided form several sides. After that no feedback until oct. 13 when the status of this issue changed to "under revision".
I monitiored several other postings in this forum which called similar problems and noticed also minimal feedback there.
From the reactions of Adobe, they doesn't seem to notice or aren't able to get the impact of the problem for several different fields of business.
I personally am tired of getting no response and can only convey dissatisfying answers to our customers.
Which benefit brings a feedback forum without feedback?An error occurred while saving the comment Timo S.
commented
InDesign 2024 (Version 19) was published on 10. oct.
There isnn't any mention which could help with this issue.
Please give us some feedback about the new version.Timo S.
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An error occurred while saving the comment Timo S.
commented
When will we get more information?
This issue still persists.An error occurred while saving the comment Timo S.
commented
Please give any kind of feedback to this issue.
An error occurred while saving the comment Timo S.
commented
I send you a link to our customers indd files on 05. Sep.
Did you get it?An error occurred while saving the comment Timo S.
commented
Hello.
We see, an overall problem of InDesign which concerns various workflows in printing.
I will update my comments weekly to let Adobe know that this topic have to be solved.Best regards.
TimoAn error occurred while saving the comment Timo S.
commented
Hello Ravi.
The update to Version 18.5 didn't resolve the problem.
Momentarily our workaround is to redistill corrupt pdf files which solve the issue of not appearing after imposing but imply other issues regarding image quality.I got the *.indd files from our customer.
How can I share you the link directly?An error occurred while saving the comment Timo S.
commented
I've just asked our customer to share the indd files.
How could I send you the Link directly if I got them?An error occurred while saving the comment Timo S.
commented
We also expierience similar issues at some customers who export corrupted pdf files without any Error-messages for newspaper print. Sadly there is no pattern, which pages are missing. But the issue exists also since Version 18.4
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4 votesTimo S.
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2 votesTimo S.
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4 votesTimo S.
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3 votesTimo S.
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7 votesTimo S.
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An error occurred while saving the comment Timo S.
commented
Similar problem occurs over here:
Dear Adobe-Support.
This is still ongoing.
Can you presume when you have a solution ready?
Kind Regards.
Timo