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Alison Richards

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    We've just released InDesign 17.2.1 version which addresses this issue.

    Please update to this latest version using Creative Cloud Desktop application.


    In case the fix does not work immediately for you, please try the following:

    1) Quit InDesign.

    2) Delete the following:

    on Mac:

    /Users/[yourname]/Library/Caches/Adobe InDesign

    /Users/[yourname]/Library/Preferences/Adobe InDesign


    on Win:

    C:\Users\[yourname]\AppData\Roaming\Adobe\InDesign

    C:\Users\[yourname]\AppData\Local\Adobe\InDesign



    Relaunch InDesign & see if it works properly now.


    --

    InDesign team

    An error occurred while saving the comment
    Alison Richards commented  · 

    Having the same problems, even with InDesign 17.01. Fonts are loaded on FontBook, but not loading in InDesign. I work remotely and constantly have to get colleagues to package files and copy over the "Document Fonts" folder - this is the only way I can get the fonts to work. I have them loaded - WHY is InDesign not pulling them from the System?

    This is the worst and most frustrating update to InDesign in years. 17.01 seems to be the least frustrating version of InDesign, but they're all terrible!

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