Skip to content

Eric Gustafson

My feedback

1 result found

  1. 133 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We've just released InDesign 17.2.1 version which addresses this issue.

    Please update to this latest version using Creative Cloud Desktop application.


    In case the fix does not work immediately for you, please try the following:

    1) Quit InDesign.

    2) Delete the following:

    on Mac:

    /Users/[yourname]/Library/Caches/Adobe InDesign

    /Users/[yourname]/Library/Preferences/Adobe InDesign


    on Win:

    C:\Users\[yourname]\AppData\Roaming\Adobe\InDesign

    C:\Users\[yourname]\AppData\Local\Adobe\InDesign



    Relaunch InDesign & see if it works properly now.


    --

    InDesign team

    An error occurred while saving the comment
    Eric Gustafson commented  · 

    Still happening to an extent for us under 17.3. one report I have says "was on 17.2. Upgraded her to 17.3 and it didn't work. Downgraded her to 17.0 and it would load the Unify fonts". under 17.3, "If I copied the fonts to the InDesign 2022\fonts folder they'd load. If I deleted them they would no longer load"
    In my personal experience, it was under windows and not macos. however I believe we're experiencing the issue under both OS'. Tried uninstall/re-install, clearing cache, copying to indesign fonts folders. etc.

Feedback and Knowledge Base