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James Gamboa

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  1. installed font missing InDesign 17.2 macOS 12.3 (Monterey) and macOS Catalina

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    114 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We've just released InDesign 17.2.1 version which addresses this issue.

    Please update to this latest version using Creative Cloud Desktop application.


    In case the fix does not work immediately for you, please try the following:

    1) Quit InDesign.

    2) Delete the following:

    on Mac:

    /Users/[yourname]/Library/Caches/Adobe InDesign

    /Users/[yourname]/Library/Preferences/Adobe InDesign


    on Win:

    C:\Users\[yourname]\AppData\Roaming\Adobe\InDesign

    C:\Users\[yourname]\AppData\Local\Adobe\InDesign



    Relaunch InDesign & see if it works properly now.


    --

    InDesign team

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    James Gamboa commented  · 

    I experienced the same exact problem. Version 17.0.1 has resolved the issue. Hopefully this bug is fixed soon as this has caused SIGNIFICANT problems with my team here at work. Our key fonts were not loading, caused a world of trouble, seems very unprofessional and unnecessary.

    James Gamboa supported this idea  · 

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