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Dong Nguyen

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  1. installed font missing InDesign 17.2 macOS 12.3 (Monterey) and macOS Catalina

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    114 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We've just released InDesign 17.2.1 version which addresses this issue.

    Please update to this latest version using Creative Cloud Desktop application.


    In case the fix does not work immediately for you, please try the following:

    1) Quit InDesign.

    2) Delete the following:

    on Mac:

    /Users/[yourname]/Library/Caches/Adobe InDesign

    /Users/[yourname]/Library/Preferences/Adobe InDesign


    on Win:

    C:\Users\[yourname]\AppData\Roaming\Adobe\InDesign

    C:\Users\[yourname]\AppData\Local\Adobe\InDesign



    Relaunch InDesign & see if it works properly now.


    --

    InDesign team

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    Dong Nguyen commented  · 

    I'm using Indesign CC 17.2, iMac 2020 - Mac OS Big Sur 11.6.

    I have 2 files that use the same Font but one file doesn't recognize and the other gets it.

    I tried to copy Document Fonts to the Indesign file which was not recognized but it didn't work. Event I un-install Indesign / Fonts many times.

    I copied the other which was recognized but automatically it changed to "was not recognized" (What...!!!)

    From the beginning everything is good and nothing happened.... until this crazy on!

    UPDATED: downgrade to 17.0 and problem is solved

    Dong Nguyen supported this idea  · 

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