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Kai Howells

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  1. installed font missing InDesign 17.2 macOS 12.3 (Monterey) and macOS Catalina

    135 votes

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    114 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We've just released InDesign 17.2.1 version which addresses this issue.

    Please update to this latest version using Creative Cloud Desktop application.


    In case the fix does not work immediately for you, please try the following:

    1) Quit InDesign.

    2) Delete the following:

    on Mac:

    /Users/[yourname]/Library/Caches/Adobe InDesign

    /Users/[yourname]/Library/Preferences/Adobe InDesign


    on Win:

    C:\Users\[yourname]\AppData\Roaming\Adobe\InDesign

    C:\Users\[yourname]\AppData\Local\Adobe\InDesign



    Relaunch InDesign & see if it works properly now.


    --

    InDesign team

    Kai Howells supported this idea  · 
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    Kai Howells commented  · 

    Same issue. One font we use is only showing the Italic version in InDesign 17.2 and other Adobe 2022 apps show all the variations just fine.
    The font also works perfectly in InDesign 16.x, no problems accessing all the different weights and versions there.

    An error occurred while saving the comment
    Kai Howells commented  · 

    I've got the same issue, with a different font however. Font is an OpenType font and InDesign 17.2 only shows the Italic variant of the font, whereas InDesign 16.x shows all the variants in the family. Other 2022 apps (e.g. Illustrator) also show all of the different options..

  2. Font not working after InDesign 17.2 upgrade

    13 votes

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    3 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Admin →
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    Kai Howells commented  · 

    I have the same problem, only I get just the Italic version of the font in InDesign 17.2
    The font works fine in Illustrator 2022, and in InDesign 2021 (v16.x)
    Font is an OpenType - PostScript font and we're using Suitcase Teamsync. All plugins are up-to-date.

    Kai Howells supported this idea  · 

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