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Roy Larke

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  1. 65 votes

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    There are many internal as well as external factors that can cause the InDesign application to crash/freeze/hang.

    A few workarounds are listed at https://helpx.adobe.com/in/indesign/kb/crash-on-launch.html.

    We would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

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    Roy Larke commented  · 

    I just updated to 2022 17.1 in the hope that crashes would cease, but not so.

    1. Version 2022 17.1
    2. OS Mac 12.1
    3.
    a. Crashes/freezes on launch OR displays spinning beach ball for long periods when in use.

    b. Clicking on menus does nothing -- no dropdown. Clicking precisely and holding down the mouse button does reveal menu, but menu disappears when mouse button is released, but this is lso inconsistent

    c. When Command-Tab-ing between open apps on the MacBook, InDesign disappears. You can only return to InDesign by clicking on an open window, but you cannot switch back to InDesign using Command-Tab.

    Roy Larke supported this idea  · 
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    Roy Larke commented  · 

    This is a poor release. I'm having the same issue with menus -- they only work with click and hold. ID still freezes (not responding) on launch, and is unstable (freezes randomly) when in use. Terrible update.

    MacBook Pro M1 OS 12.1

  2. 2 votes

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    Roy Larke supported this idea  · 

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