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Claire Williams

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  1. InDesign crashes/freezes on launch all the time

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    55 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    Fixed via KBDoc  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    There are many internal as well as external factors that can cause the InDesign application to crash/freeze/hang.

    A few workarounds are listed at https://helpx.adobe.com/in/indesign/kb/crash-on-launch.html.

    We would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

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    Claire Williams commented  · 

    1. v17.0
    2. Open on 14" MacBook running MacOS Monterey
    3. Expect application to open
    4. Application does not open but gets stuck on loading screen – see pic

    P.S. I have tried restarting the MacBook, reinstalling InDesign and installing an older version of InDesign – v16.4, but have the same result.

    Claire Williams supported this idea  · 

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