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  1. InDesign 2021 keeps crashing

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    63 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    Anonymous commented  · 

    I have notice this crashing issue after I updated to InDesign 16.4 (2021). I also thought it might be due to the recent update of macOS Big Sur 11.5.2. After contacting Apple support and running First Aid on my hard drive, reinstalling the OS and removing any external devices. I found that InDesign still randomly crashes. It seems to be after exporting PDFs and trying to open them in Acrobat. Eventually, any other open apps will crash. I will have to force quit, but then the Finder freezes. I try to restart the finder, but then I just get the endless spinning pinwheel (beachball). I have two iMac models from around late 2019 that this is happening to. Just got off the phone with Adobe. They are blaming it on a font file (just finished validating them and they all checked out) or they say they don't recommend using Font Explorer X or Suitcase. Seriously? Then bring back ATM. I've never had any issues with Font Explorer before. I am testing running InDesign with any font manager. I will follow up with the results.

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