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Sander Adriaanse

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  1. InDesign crashes/freezes on launch all the time

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    55 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    Fixed via KBDoc  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    There are many internal as well as external factors that can cause the InDesign application to crash/freeze/hang.

    A few workarounds are listed at https://helpx.adobe.com/in/indesign/kb/crash-on-launch.html.

    We would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

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    Sander Adriaanse commented  · 

    Indesign on 2 of our imac's at the office keeps crashing. When opening Indesign at first it looks like it is working, but after a few seconds the loading icon pops up and we can't do nothing with Indesign anymore than just Force stop.. We have tried everything, from installing Indesign, deleting application folders, check disk maintainance.. nothing works. It's strange, because 1 of our macbooks hasn't got any of these problems. At first we had the same problem with Illustrator, but when unchecking the GPU performence this problem was gone.. does somebody know what to do? When trying to reach Adobe they just closed my chat..

    Sander Adriaanse supported this idea  · 
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    Sander Adriaanse commented  · 

    Indesign on 2 of our imac's at the office keeps crashing. When opening Indesign at first it looks like it is working, but after a few seconds the loading icon pops up and we can't do nothing with Indesign anymore than just Force stop.. We have tried everything, from installing Indesign, deleting application folders, check disk maintainance.. nothing works. It's strange, because 1 of our macbooks hasn't got any of these problems. At first we had the same problem with Illustrator, but when unchecking the GPU performence this problem was gone.. does somebody know what to do? When trying to reach Adobe they just closed my chat..

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