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Sander Adriaanse

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  1. InDesign crashes/freezes on launch all the time

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    73 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    Fixed via KBDoc  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Many internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.

    We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.

    We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, either submit the crash report(Refer to Submitting crash reports) to us or Contact Adobe support.

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    Sander Adriaanse commented  · 

    Indesign on 2 of our imac's at the office keeps crashing. When opening Indesign at first it looks like it is working, but after a few seconds the loading icon pops up and we can't do nothing with Indesign anymore than just Force stop.. We have tried everything, from installing Indesign, deleting application folders, check disk maintainance.. nothing works. It's strange, because 1 of our macbooks hasn't got any of these problems. At first we had the same problem with Illustrator, but when unchecking the GPU performence this problem was gone.. does somebody know what to do? When trying to reach Adobe they just closed my chat..

    Sander Adriaanse supported this idea  · 
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    Sander Adriaanse commented  · 

    Indesign on 2 of our imac's at the office keeps crashing. When opening Indesign at first it looks like it is working, but after a few seconds the loading icon pops up and we can't do nothing with Indesign anymore than just Force stop.. We have tried everything, from installing Indesign, deleting application folders, check disk maintainance.. nothing works. It's strange, because 1 of our macbooks hasn't got any of these problems. At first we had the same problem with Illustrator, but when unchecking the GPU performence this problem was gone.. does somebody know what to do? When trying to reach Adobe they just closed my chat..

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