Skip to content

Vicki

← Adobe InDesign

My feedback

1 result found

  1. InDesign crashes/freezes on launch all the time

    84 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    66 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Fixed via KBDoc  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Many internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.

    We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.

    We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, either submit the crash report(Refer to Submitting crash reports) to us or Contact Adobe support.

    An error occurred while saving the comment
    Vicki commented  · 

    I can barely work on Ai and Id before it starts bugging out, I can start typing something and then a few seconds later it starts giving me the wheel of death, for about 15 seconds, then it lags, and then eventually it quits. I work ona brand new Macbook Air 2021. I can not even work on basic vectors without the lag?

    I could capture the image when it froze for a while, but it ususally just a pink screen for a few seconds.

    Please help, any advise will be greatly appreciated

    Vicki supported this idea  · 

Feedback and Knowledge Base

(thinking…)