Julie Larsen
My feedback
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The fix for this issue is available in the latest InDesign release 16.2.1
Please update to this latest version to get the fix.—
Adobe InDesign teamJulie Larsen supported this idea ·An error occurred while saving the comment An error occurred while saving the comment Julie Larsen commentedI'm making this new comment just so I can upload the second screenshot. I hope it works this time!
An error occurred while saving the comment Julie Larsen commentedI am having the same problem. I am working on a long book (250+ pages). I made some changes but didn't get it finished. I sent a new version for review. I didn't realize that when I did, the former annotations would disappear.
Now, the client has made more changes in further chapters. I can see some of them, but not all. I can't see the highlights at all, but I can see some strikethrough.
In the online version (Chrome) I can see some places where there is a tiny part of the annotation showing off the edge of the page. When I click on it, it does highlight the comment it relates to, but it's obviously not in the right place. Take a look at my second screenshot and you'll see what I mean. (I discovered that the screenshot didn't upload properly, so I edited the comment, but now it won't give me the option to upload more???. I guess I'll make a new comment above.
My client says she can still see all the annotations and comments. I tried to log out of my account and log in as her (through her Google account), but that didn't work. Is there a way you can help me do that? I really need to get this done!