Customer comments
- InDesign lags when rearranging text boxes, adding image frames, adjusting frames that already exist
- Selecting an item (e.g. text frame) in small and really uncomplicated documents has slight but very noticeable delays/lags, almost as if the click hangs and makes the item drag a little instead of just being selected.
- Performance degradation is observed if more than 1 document is opened
- Creating packages (File > Package) takes so much time – especially collecting image files into the Links-folder. This behavior is generally observed with Illustrator files.
- Performance degradation is observed while working on indd document and not with the IDML of the indd document.
- Lag observed for almost every action from selecting objects, resizing objects, or moving objects
Troubleshooting steps tried to resolve issues
- Disable 3rd party plugins - One of the customer has tried with Suitcase Fusion but there was no improvement in the performance.
Workarounds
- Change the name of the image folder to disable the dynamic links to picture.
- Exporting the document to IDML and working on it. Once the document is saved, the performance degradation is observed.
- Disabling network and internet helps in improving the performance.
Next Steps
- Please provide the number of links in the document when you start facing performance issues
- Does turning off Links panel help improve performance?
- Where do you link image from Local/Network/Shared Drives(One drive, Drop box etc)
- All the machines mentioned in the UserVoice thread are intel based. Performance for Apple Silicon/M1/M2 machines is way better than Intel machines. Is there any user who is using Apple Silicon/M1/M2 and facing performance issues.
Customer comments
- InDesign lags when rearranging text boxes, adding image frames, adjusting frames that already exist
- Selecting an item (e.g. text frame) in small and really uncomplicated documents has slight but very noticeable delays/lags, almost as if the click hangs and makes the item drag a little instead of just being selected.
- Performance degradation is observed if more than 1 document is opened
- Creating packages (File > Package) takes so much time – especially collecting image files into the Links-folder. This behavior is generally observed with Illustrator files.
- Performance degradation is observed while working on indd document and not with the IDML of the indd document.
- Lag observed for almost every action from selecting objects, resizing objects, or moving objects
Troubleshooting steps tried to resolve issues
- Disable 3rd party plugins - One of the customer has tried with Suitcase Fusion but there was no improvement in the performance.
Workarounds
bro
Selecting an item (e.g. text frame) in small and really uncomplicated documents has slight but very noticeable delays/lags, almost as if the click hangs and makes the item drag a little instead of just being selected. Very annoying behaviour which makes for potentially sloppy layouts. I feel like I constantly have to be on my guard not to accidentally move an item by a slight amount when just wanting to select it.
Catalina 10.15.1 on MBP 2017. InDesign 15.0.1.209. But had this issue on CC 2019 and Mojave too. Thought it may have to do with GPU performance, but disabling it does not help.
Have been a long time ID user, and figured this was just a temporary thing that eventually would get fixed, but since upgrading to the latest, this has me concerned it may never disappear again.
Please, please fix.