Leonie Woudstra

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    40 comments  ·  Adobe InDesign: Bugs » Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

    Can you please send the following information to santalwa@adobe.com :
    • Are you facing issue with InDesign CC 2019(14.0.1.209) and InDesign CC 2018(13.1.0.76)?
    • Reproducible Steps – What were you doing when you encountered the issue in InDesign?
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
    • Printer driver and printer setup details.
    • How is the printer configured? (Local/Network/Wireless)
    • Is the printer configured as your default printer?

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    Leonie Woudstra commented  · 

    I am using a Primera printer - to print labels - and getting the" Printing Error: Problem initialising the current printer. Check the system print settings".

    I have followed the above suggestions, but no solution yet.

    Is there something else I can do,? Has Adobe changed something? Or what is theeh technical reason behind such an error if I need to go back to Primera?

    Any assistance would be grateful.

    Best regards

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