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    Need More Info  ·  Anonymous responded

    Thanks for making this request. In order to understand the use-case more better I have a few questions:

    1. Whats the role of the different people working collaboratively on the same file. Are they always only designers or are other personas also involved.
    2. What is the use-case here, some parts of this request suggest an Editorial collaboration whereas others suggest collaboration amongst different designers. I am trying to separate these 2 requests out.
    3. What are the different kind of files (brochures, books, magazines etc) for which this is required.
    4. Does it need to be a web based service, or having the user be able to collaborate on one shared file using InDesign or InCopy on the Desktop will work? What is the advantage you feel over a web-service over the desktop app?
    5. How do you workaround this need today? What are the most important problems with…

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    peedoff commented  · 

    Adobe created their software an eon ago when mobile phones were the size of a brick and now we are well into the intuitive smartphone age the foundation of their platform is so out of date that they have been able to move past the point of a Blackberry. The only way is if they start from scratch again, rethink and recreate everything much like Apple did with iMovie and Final Cut Pro. The level of support coming out of India .... I can''t even comment. The collaboration feature they do such a sleek job of showing off in their promo videos is just a complete lie totally misleading. It is not even true collaboration as everyone knows. After 8 calls so far to their support team in India the guy tells me today that they haven't even been trained in how to use it and he and the rest of them couldn't even figure it out themselves let alone give me a clear description of what it can do. I could go on and on... they live on the fact that they got started early and became the industry standard forcing people to have to use it. They would get a look in the door if they were kicking off with this **** today.

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