Please help us with answers to the below queries:
1. OS version of the machine where issue is reproducible.
2.Are the files opened simultaneously by more than one user?
3. Does the same file which is opened as Read Only in Id 14.0.2, when opened in Id 14.0.1 opens fine?
4. Does remounting the SMB drive fixes the issue?
An error occurred while saving the commentWhitney Chatterjee commented
1. Machines are running a mix of Mojave and High Sierra
2. The issue occurs whether one person, or multiple people open InDesign and InCopy files simultaneously
The issue is intermittent, with a greater tendency towards not working.Whitney Chatterjee shared this idea ·