Skip to content

John

My feedback

1 result found

  1. 32 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,
    We are unable to reproduce the issue in-house.

    In case you have some consistent steps to reproduce the issue from scratch, please feel free to send a mail at amaarora@adobe.com or start a new thread on this portal

    Thanks

    An error occurred while saving the comment
    John commented  · 

    Has this ever been resolved as we are having the same issues.

    Cleaning font caches can resolve this, but we're looking for a more robust solution (one of which indesign does without us having to worry about missing it).

    It doesn't happen all the time and is very hard to replicate (as the thread suggests). It happens in CC2017 and CC2018 (as well as others reading other forums). The file is not the issue as when the problem occurs, we open the file on another mac and it is fine.

    It happens with various fonts, Avenir, Camphor, Myriad Pro so far we've had issues with.

    We run a mac environment, not all of the macs show the problem (even though they use the same fonts and versions of indesign and OS), it's confined to only a few of them.

    Is there any resolution to this?

Feedback and Knowledge Base