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    5 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

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    Anonymous commented  · 

    Please help.
    I have now made a clean installation of Windows 10. Same error when launching indesign. Starting up panels and suddenly crash.

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    Anonymous commented  · 

    Hi. There are no crash report.
    Im using win10 and i dont try to open any specific document. I've tried to reset preferences with holding down ctrl alt shift on startup. Cleared, but no fix.

    It just stops launching after "starting up panels" in the initializing phase.

    Anonymous shared this idea  · 

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