Skip to content

Lewis

My feedback

1 result found

  1. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Need More Info  ·  Sumit Garg responded

    Hi ,

    Are you facing this issue for all the document. If yes, can you please send us one of your sample document for analysis. This will help us in isolating the actual root cause.
    If issue is specific to some documents then please share these documents for analysis.

    You can send us your packaged document with assets to “sharewithID@adobe.com” email address.

    An error occurred while saving the comment
    Lewis commented  · 

    I've just encountered this problem and resolved it thanks to Ohn's comment below. However I've narrowed it down further and discovered the only preference you need to trash is "InDesign Defaults", so:

    ~/Library/Preferences/Adobe InDesign/InDesign Defaults

    Hopefully this helps minimise the amount of user defined preferences you lose.

Feedback and Knowledge Base