Ben Cuttings
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Sometimes, InDesign might crash while accessing the printer setup or while printing documents with some specific printers. The crash is intermittent and specific to Windows only.
Currently, this issue is observed with the following printers when their drivers are not updated:
• Konica Minolta
• Canon ColorPass
• LANIERIf the printer you are using is not listed here or if updating the drivers of the listed printers does not resolve the issue, please share the following information at sharewithID@adobe.com to help us investigate the issue further:
• Printer driver and printer setup details.
• The configuration of your printer – local, network, or wireless.
• Is the printer configured as your default printer?
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Adobe InDesign TeamAn error occurred while saving the comment
If you are getting any error while printing from your printer then you can easily fix that problem. If you are using HP printer and you don't know to switch it from offline to online then you may visit this link https://www.hpsupporthelpline.com/hp-printer-offline-problems/ to know the process.