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Sometimes, InDesign might crash while accessing the printer setup or while printing documents with some specific printers. The crash is intermittent and specific to Windows only.
Currently, this issue is observed with the following printers when their drivers are not updated:
• Konica Minolta
• Canon ColorPass
If the printer you are using is not listed here or if updating the drivers of the listed printers does not resolve the issue, please share the following information at sharewithID@adobe.com to help us investigate the issue further:
• Printer driver and printer setup details.
• The configuration of your printer – local, network, or wireless.
• Is the printer configured as your default printer?
Adobe InDesign Team
An error occurred while saving the commentCristiane Morandin commented
I started having this again after the latest Oct 2018 update. I tried several options as described below but it doesn't work from the Print. However, I can still Export so at least I have an option.
Windows 10.Cristiane Morandin supported this idea ·