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  1. gpu performance not working

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    3 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    Need More Info  ·  Sumit Garg responded

    Hi ,

    Are you facing this issue for all the document. If yes, can you please send us one of your sample document for analysis. This will help us in isolating the actual root cause.
    If issue is specific to some documents then please share these documents for analysis.

    You can send us your packaged document with assets to “sharewithID@adobe.com” email address.

    An error occurred while saving the comment
    Ohn commented  · 

    I had this issue too for my MacBook Pro (2017). It was odd because it was previously enabled. Restarting, disconnecting displays, etc, didn't help.

    What fixed it for me was deleting InDesign's preferences (~/Library/Preferences/Adobe InDesign).

    After doing that, GPU Performance was enabled (and couldn't be disabled), while Animated zoom was checkable. Aside from re-doing my preferences, seems like it the change stuck.

    Hope that helps!

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