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Sometimes, InDesign might crash while accessing the printer setup or while printing documents with some specific printers. The crash is intermittent and specific to Windows only.
Currently, this issue is observed with the following printers when their drivers are not updated:
• Konica Minolta
• Canon ColorPass
If the printer you are using is not listed here or if updating the drivers of the listed printers does not resolve the issue, please share the following information at sharewithID@adobe.com to help us investigate the issue further:
• Printer driver and printer setup details.
• The configuration of your printer – local, network, or wireless.
• Is the printer configured as your default printer?
Adobe InDesign Team
An error occurred while saving the commentCanon Tech Support commented
Update your PC, Laptop drivers, check your printer cable is plugged in, Up to date printer firmware, Check printer is in ready mode, Verify your fonts. I am also facing the printing related problems I suggest you to https://www.canonprintersupportnumbers.com/canon-printer-repair-service/